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Privacy Policy

 

Last Updated: July 1, 2026

  1. Information We Collect

1.1 Information You Provide

  • Name
  • Email address
  • Phone number
  • Service inquiries
  • Obituary submissions
  • Guest book messages
  • Live‑stream access requests

1.2 Automatically Collected Information

  • IP address
  • Browser type
  • Pages visited
  • Basic analytics data

We do not knowingly collect information from children under 13.

  1. How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Schedule appointments or consultations
  • Provide funeral and mortuary services
  • Publish obituaries or memorial content
  • Provide access to live‑streamed services
  • Improve our website and customer experience
  • Communicate updates related to your services

We do not sell or rent your personal information.

  1. Obituary & Memorial Content Privacy

When you submit obituary information, you understand that:

  • Obituaries are publicly accessible unless otherwise arranged
  • Guest book entries may be visible to other visitors
  • Families may request edits or removal at any time

We will never publish obituary content without authorization from the family or designated representative.

  1. Live‑Streamed Services Privacy

If you request or participate in a live‑streamed service:

  • Your name and email may be collected to grant access
  • Attendees may appear on camera
  • Recordings may be stored temporarily
  • Access links may be password‑protected

We take reasonable steps to protect the privacy of families and attendees.

  1. Pre‑Need Arrangements Privacy

If you inquire about or begin a pre‑need arrangement through our Site, we may collect:

  • Your name
  • Contact information
  • Service preferences
  • Pre‑need planning details
  • Documents you voluntarily upload or submit

5.1 How We Use Pre‑Need Information

We use this information to:

  • Respond to your inquiry
  • Schedule consultations
  • Prepare pre‑need documentation
  • Comply with Louisiana funeral service regulations

We do not store financial information on the website.

5.2 Legal Requirements

Louisiana law requires funeral establishments to maintain certain pre‑need records. These records are stored securely and only for the legally required retention period.

  1. Veterans’ Services Privacy

If you request assistance with veterans’ benefits, we may collect:

  • Military service information
  • DD‑214 or similar documents
  • Identification documents
  • Contact information for next of kin

6.1 How We Use Veterans’ Information

We use this information to:

  • Assist with VA burial benefit applications
  • Coordinate military honors
  • Verify eligibility for veterans’ services

6.2 Sensitive Document Handling

Documents such as DD‑214 forms are handled with strict confidentiality.

We do not share these documents with any third party except:

  • The VA
  • Authorized government agencies
  • The family or designated representative

We never use veterans’ information for marketing.

  1. Cookies and Tracking Technologies

Our Site may use cookies or similar tools to:

  • Improve website functionality
  • Analyze traffic patterns
  • Enhance user experience

You may disable cookies in your browser settings.

  1. Sharing of Information

We may share your information only with:

  • Service providers who assist in operating our business
  • Live‑streaming or video hosting providers
  • Law enforcement or government agencies when required by Louisiana law
  • Third parties only with your explicit consent

We do not share information for outside marketing purposes.

  1. Data Security

We take reasonable administrative and technical measures to protect your information. However, no online system is completely secure.

  1. Your Rights (Louisiana Residents)

You may request:

  • Access to the personal information we hold
  • Corrections to inaccurate information
  • Deletion of your information, when legally permissible

To make a request, contact us using the information below.

  1. Retention of Information

We retain personal information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Maintain business records

Obituaries and memorial pages may remain online indefinitely unless removal is requested.

  1. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

  1. Contact Information

For privacy‑related questions or requests, contact us at:

office@millerdaughter.com

225-654-3802